Smart Appointment

Terms of Service

“Smart Appointmant” is a web based service for getting appointment to various medical services.

Scope of Service

These terms and conditions are subject to occasional changes and apply to all our services that are directly or indirectly provided (i.e. via third parties) via the internet, on mobile devices, by email or by telephone.

By using our website, you confirm that you have read, understood and agree to these terms and conditions, as well as the privacy policy, including the use of cookies.


‘Us’, ‘we’, ‘our’, all the first persion pronouns corrospond to the “Smart Appointment”.

‘Appointer’ corrospond to the medical services taking appointments through “Smart Appointment”.

‘Appointer’ corrospond to the medical services taking appointments through “Smart Appointment”.

Services and Contract

“Smart Appointment” is just a tool for connecting the appointers with general users. It convays the message of appointment to the appointer and conformation message to users. Once appointment is done, a contract is made between the appointer and the user, and therefore no contract is concluded between the user and “Smart Appointment”. So, we will not be responsible for any fault in the service of the appointer.

This agreement is not affected by any other agreements between the appointer and users.

Use of "Smart Appointment" Platform

"Smart Appointment" authorizes you to use our Platform or view and/or download Materials only for your own personal, non-commercial purposes. If you make copies of any of the Materials, you must retain on any such copies all copyright and other proprietary notices contained in the original Materials. Use of our Platform for any public or commercial purpose (including, without limitation, on another site or through a networked computer environment) is strictly prohibited. You may not modify, reproduce, publicly display, publicly perform, or otherwise distribute the Materials on this website.

The "Smart Appointment" Platform is protected under Indian and international copyright laws. Any unauthorized use of our Platform may violate copyright, trademark, and other national or international laws. When you use any of the Services provided by us through our Platform, including but not limited to product reviews, seller reviews, booking appointments, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use.


As per our current pricing policies, you can get an appointment through "Smart Appointment" by paying a little money through cashless transactions(eg. upi, debit or credit cards etc.). And all the other services and access to our platform are so far free of cost. However, Sminq reserve the right to charge a fee and change our policies from time to time.

In connection with your use of Sminq Platform, you may be subject to charges imposed by your broadband, wireless or other applicable carrier/internet service providers. Payment of such charges is solely your responsibility.

Sminq reserve the right, without notice to you, to introduce new services and/or modify existing services along with fees. Introduction of fees or modification to any existing fees is effective immediately upon implementation/publication on the Sminq Platform.

Refund and Cancellation Policy

After placing the order you will not get any refund even if you cancel your appointment.

In case the appointer cancels your appointment for any cause, you will get one free appointment for the next time.

User Accounts

In order to use “Smart Appointment”, users need to create their own unique account by providing some personal informations. Despite from the users name, no personal information is made visible. For further information please check our privacy policy. By deleting the account any and all of the user’s data will be permanently removed.

A user cannot register multiple times. The user is responsible for the accuracy and completeness of their personal information.

The user is responsible for the confidentiality of their user account information, in particular their password. They are also responsible for the use of their account with regard to “Smart Appointment” and appointers. The user should not divulge this data to the use by third parties.

In the event of unauthorised use of the “Smart Appointment” services using the wrong username and password, the registered user must notify us immediately.


The protection of personal data provided by the user is of the highest priority for us. As such, we makes every effort to ensure compliance with data protection. For more information, please read our privacy policy.

“Smart Appointment” collects, processes and uses your personal data (hereafter “data”) only if we have obtained your consent or a statutory provision allows for the collection, processing or use of your data.

“Smart Appointment” will only raise, process and use data necessary for the provision of the services rendered by us, for the use and operation of the websites / apps and the services offered. For using our service the user expressly agrees to the processing of his/her credit card data by “Smart Appointment”

User Obligations

The user is responsible for the acquisition of rights to the content (text, photos, reviews, links, etc.) they upload to “Smart Appointment”. They ensure that they have all the rights in respect to the content they publish on our platform and thereby do not violate the rights of any third parties

The user guarantees not to use our services to create content that:
● is advertising disguised as reviews,
● does not have specific content for a reviewed item,
● is not objective or intentionally untrue,
● immoral, pornographic or in any other way offensive,
● infringes upon the rights of third parties, in particular copyright,
● violates applicable laws in any way or constitutes a criminal offense,
● contains viruses or other computer programmes that may damage software or
hardware or that may affect the use of computers,
● is a survey or chain letter,
● is aimed at collecting or using personal data from other users, especially for commercial purposes.

The user guarantees not to use programmes or functions to generate automated page impressions or content on “Smart Appointment”.

If there is a breach in the terms and conditions, we reserve the right to remove content without declaration of reason, to permanently ban members from “Smart Appointment”. The right to prosecution of criminal acts remains unaffected.


“Smart Appointment” reserves the right to terminate a user’s access and to delete their registration within a period of one week after receipt of relevant information via email about improper use of the website. The user may also terminate their own access and registration within the same period. The right to immediate termination for good cause remains unaffected.


“Smart Appointment” is not liable for the accuracy, quality, completeness, reliability or credibility of content provided by users and/or appointers

All agreements that arise through this service are between the “Smart Appointment” user and the respective appointers. The terms and conditions of the respective appointer apply exclusively, especially regarding the right to cancel and to withdraw. “Smart Appointment” remains uninvolved in such contractual arrangements, agreements and claims between the user and the respective appointers

“Smart Appointment” does not verify the accuracy of content uploaded by appointers or the members of the Community. This content is provided by appointers/Community for publication on our website with reference to the respective medical service. “Smart Appointment” has no influence on this information (in particular images, comments, reviews, etc.). The publication of user-generated content and reports on “Smart Appointment” does not reflect the opinion of us, in particular, we do not claim this content as its own.

In particular, hyper links, advertising banners, information about accommodations or providers and the like are provided by appointers and Community members and do not represent recommendations or information from “Smart Appointment”. “Smart Appointment” does not guarantee the accuracy of information, in particular prices and availability.

“Smart Appointment” is not liable for technical malfunctions for which the cause is not within our sphere of responsibility or for damages caused by force majeure. “Smart Appointment” does not guarantee uninterrupted availability of data and may perform technical maintenance during a freely chosen time period.

Changes to the Terms and Conditions

The current terms and conditions when using “Smart Appointment” apply. Registered users receive notifications about changes by email. Users may download and print the current terms and conditions on their own computer system

Website design

We use a test method to improve website design. An original version of our website is tested against a modified version to find out which is more effective When you visit our website, technical information is evaluated based on a pixel and a tracking ID. The evaluation is not personal but group related.